Training Course Refund and Cancellation Policy:
Full refund is available if canceling more than 30 days before the course. Cancellations made within 30 days of the course will receive a 75% credit
towards a future course. Cancellations made within 15 days or more before the course will receive a 50% credit toward a future course. No credits will be
issued for cancellations made fewer than 14 days of the first day of the course. Credits are good for 1 calendar year, no exceptions. Any cancellations
must be received via written notice and emailed to email@example.com. Cancellations made outside of the 30 day window will be given a full
refund or full credit transferable to a future training with Intrepid Maritime.
Product Return Policy:
Contact Customer Support for a Return Materials Authorization (RMA) number before returning any merchandise for any reason. CMC is not responsible for any merchandise returned without an RMA number. Returned merchandise will be inspected and may be subject to a restocking fee. Absolutely no returns on rope, training materials, or sale items, unless the item was received in a damaged condition and an RMA number is requested within 5 days of receipt of shipment. On all other returns, an RMA must be requested within 15 days of the invoice date.